But What About the Service??

I grew up in Cleveland Heights and anyone who grew up in Cleveland Heights knows all about Coventry. Those who love Coventry also love Tommy's. It's the best restaurant on the street. It's the best vegetarian restaurant in Cleveland, so sayeth the powers at, like, every single publication in the entire region.

It is pretty darned good. The food is fresh and tasty and the milkshakes are unbeatable(take that Mitchell Brothers!). However, there has always been a dark evil cloud hanging over this happy hippy home....the service. It's awful. They are slow when they need to be fast and will run away faster than Top Thrill Dragster when one needs a refill. They also like to disappear for long periods of time. However, they always have a good attitude and their general flakiness is somehow endearing. Even though the service sucks, we all keep going back. Why? Because we are all secret masochists! Not really, but the food is good enough to excuse the employee shenanigans.

Tommy's could be the perfect restaurant if only their staff was a little more aware with a sense of urgency rather than the laid-back brand that stems from the Coventry days of yore when everyone sat on the courtyard in front of Arabica getting high and singing folk music while lanky hacky-sackers played for hours.

Maybe that's the problem, I'm just not high enough when I go to Tommy's.